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Why Choose an IBM Premier Business Partner?
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"If you are considering entrusting your business solution to an IBM Business Partner, you need to feel confident that you are selecting the right company to assist you in the project. Of course, any company that is a Business Partner of IBM has to meet a selection of requirements for resources, skills and expertise – but this is not all. Here’s what it means to be an IBM Premier Business Partner." >
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Dan Fortin – Vice President, Business Partners – IBM Americas
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IBM Premier Business Partners have proven implementation skills and expertise in creative problem solving, innovative services, and IBM technologies to deliver the right e-business solutions for you, the customer. Being an IBM Premier Business Partner for Systems and Services also signifies that the Business Partner has committed to deliver a high level of proven customer satisfaction, measured annually by an IBM-selected independent survey company.
IBM Premier Business Partners invest in skills, technologies and program offerings provided by IBM PartnerWorld to ensure that the advice given or the products, services or solutions offered are of the highest quality. The process of re-qualification as an IBM Premier Business Partner is conducted annually through a combination of external audit and self-assessment, using detailed questionnaires and the adherence to rigorous technical and business criteria. Together, IBM and IBM Premier Business Partners are committed to delivering greater value to enable your success in evolving to the next generation of e-business and creating competitive advantage.
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What Does This Mean For You?
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THE RIGHT SOLUTION
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ON-SITE SUPPORT
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The solution, especially the e-business solution, meets your needs with the right products and services, from IBM, from your IBM Premier Business Partner or from a complementary supplier.
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Whether it is system tuning or upgrading, on-site support services form an essential part of the offering from your IBM Premier Business Partner.
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HIGHLY SKILLED STAFF
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ADVICE ON SYSTEM ADMINISTRATION
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IBM Premier Business Partners are required to have a specified number of IBM-certified staff to ensure that you get timely, appropriate and effective advice and support.
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IBM Premier Business Partners can offer advice on establishing suitable administrative procedures, for example, maintaining effective security and backup procedures.
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RIGOROUSLY CHECKED PROPOSALS
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A COMMITMENT TO QUALITY
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You can expect detailed product demonstrations and be sure that any systems proposal has been thoroughly reviewed by the IBM Premier Business Partner.
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The highest quality standards are evident in every aspect of their business – from sales demonstrations to support when you need it.
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FAST ACCESS TO IBM
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CONFIDENCE
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Your IBM Premier Business Partner has access to IBM’s wide range of technical and business support services – quickly and simply.
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In short, in choosing an IBM Premier Business Partner like RYJAC Computer Solutions, you can have confidence that the ultimate objective is that everything will be put in place to bring the right solution to your business, with the right support services to ensure success.
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© RYJAC Computer Solutions